When to expect your films
Files that are delivered before 2.30 p.m., are often processed and shipped the same day, both with the post as the package service of PostNL, depending on the size.
The films can be sent as express mail or as registered mail. You can check the rates for letters
on the site of PostNL. These rates will be charged. During the holidays PostNL uses a custom delivery dates. For more information, visit postnl.nl/feestdagen
. Our advice is to send the films during those periods as a package with T&T.
By default, the films are sent in a sturdy envelope by regular mail, without track & trace. Parcel post is sent with track & trace. There are extra charges for the T&T. With parcel post, you will receive an email from shipment@citymail (onlineparcel) with the track & trace code.
We cannot accept any liability for envelopes or packages that are lost or delivered too late by third parties.